Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.
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Jenny Dugmore
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Seller: Revaluation Books, Exeter, United Kingdom
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Seller: moluna, Greven, Germany
Kartoniert / Broschiert. Condition: New. KlappentextOf interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a de. Seller Inventory # 898332696
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Taschenbuch. Condition: Neu. Neuware - Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. Seller Inventory # 9780580473487
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Condition: New. 2007. Paperback. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780580473487
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Paperback. Condition: new. Paperback. This book will be of particular interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. It shows the differences in structure, clause numbering and references. The core of this book is a series of tables detailing the changes to the requirements and recommendations clause-by-clause, as well as any re-wording that has been provided to give clarification for an international audience. It includes an explanation of why the changes were made and the implications of each of the changes. This book is based on the material produced by the Project Editor during the drafting of both Parts 1 and 2 of ISO/IEC 20000. Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780580473487
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Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Condition: New. 2007. Paperback. . . . . . Seller Inventory # V9780580473487
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