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Achieving ISO/IEC 20000 - The differences between BS 15000 & ISO/IEC 20000 - Softcover

 
9780580473487: Achieving ISO/IEC 20000 - The differences between BS 15000 & ISO/IEC 20000

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Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2.

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Jenny Dugmore

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Published by British Standards Institution, 2006
ISBN 10: 0580473481 ISBN 13: 9780580473487
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Paperback. Condition: Brand New. 128 pages. 9.25x6.13x0.47 inches. In Stock. Seller Inventory # x-0580473481

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Dugmore, Jenny
Published by INSTITUTION OF ENGINEERING & T, 2006
ISBN 10: 0580473481 ISBN 13: 9780580473487
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Kartoniert / Broschiert. Condition: New. KlappentextOf interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a de. Seller Inventory # 898332696

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Jenny Dugmore
ISBN 10: 0580473481 ISBN 13: 9780580473487
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Taschenbuch. Condition: Neu. Neuware - Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. Seller Inventory # 9780580473487

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J. Dugmore, S. Lacy
ISBN 10: 0580473481 ISBN 13: 9780580473487
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Condition: New. 2007. Paperback. . . . . . Books ship from the US and Ireland. Seller Inventory # V9780580473487

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Jenny Dugmore
Published by BSI Standards, London, 2006
ISBN 10: 0580473481 ISBN 13: 9780580473487
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Paperback. Condition: new. Paperback. This book will be of particular interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. It shows the differences in structure, clause numbering and references. The core of this book is a series of tables detailing the changes to the requirements and recommendations clause-by-clause, as well as any re-wording that has been provided to give clarification for an international audience. It includes an explanation of why the changes were made and the implications of each of the changes. This book is based on the material produced by the Project Editor during the drafting of both Parts 1 and 2 of ISO/IEC 20000. Of interest to those who have used BS 15000 for service improvements, audits or training and need to update their material to reflect the ISO/IEC 20000 standard. ISO/IEC 20000 was based on BS 15000, and this book provides a detailed comparison of ISO/IEC 20000 and BS 15000, for both Parts 1 and 2. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780580473487

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J. Dugmore, S. Lacy
ISBN 10: 0580473481 ISBN 13: 9780580473487
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