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Synopsis
With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the “service provider” organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Service Integration, 2019
ISBN 10: 057846618X
ISBN 13: 9780578466187
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager (Paperback or Softback)
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Service Integration 6/7/2019, 2019
ISBN 10: 057846618X
ISBN 13: 9780578466187
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
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Contemporary IT Service Delivery in Enterprise (Paperback)
Seller: AussieBookSeller, Truganina, VIC, Australia
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Paperback. Condition: new. Paperback. With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the "service provider" organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. Seller Inventory # 9780578466187
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