The Gower Handbook of Logistics and Distribution Management - Hardcover

 
9780566090097: The Gower Handbook of Logistics and Distribution Management

Synopsis

This is the fourth edition of a reference work originally entitled "Handbook of Physical Distribution Management". The change in title reflects the restructuring and revision of this work which now includes 25 new chapters. The book takes a managerial perspective but aims at achieving a balance between currently accepted practice in organizations and new developments which are at the moment only discernable in a handful of companies around the world. As before, this edition is divided in sections, however, special emphasis has been accorded to issues surrounding customer service strategies and requirements, materials management and the treatment of resource optimization. It sets out to provide logistics managers and distribution specialists with a source of reference which not only covers current practice but also forthcoming developments.

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About the Author

Dr John Gattorna recently retired after 6 years building and leading Accenture's Supply Chain Practice in Southern Asia, and was one of the firm's most respected thought leaders. Previously, he ran his own consulting firm for over a decade, specialising in marketing, logistics, and channels strategy, servicing an international clientele. John is generally regarded as one of the world's leading thinkers in the supply chain arena, and is also much sought after as a speaker on the international conference circuit. John has authored/co-authored 10 books and numerous articles on marketing, marketing planning, channels strategy, logistics, and supply chain management. His most recent book, co-authored with Andrew Berger, Supply Chain Cybermastery, was released at the height of the eCommerce era in 2001, and has since been translated into Chinese. His previous book, Strategic Supply Chain Alignment, published in 1998, brought a behavioral dimension to the task of building high performance supply chains. This book has since been translated into Japanese and will shortly be published in Chinese. Although John originally came from industry he has a strong academic background, and has taught on undergraduate, graduate, and senior executive programs at the University of New South Wales and Macquarie University in Sydney; Oxford University; and Cranfield University in the UK. He is currently Visiting Professor in Supply Chain Management at Cranfield. Outside of an intense interest in supply chains John is active in voluntary work, and when time permits indulges in his other passion, golf, at The Australian in Sydney, where his handicap is on the way down.

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