Synopsis
Library and information centre managers have to be innovative and knowledgeable so as to manage their services strategically in order to meet increasing demands within complex environments. This book describes the modern management techniques needed to do this, thereby providing ideas which can be used to stimulate entrepreneurial solutions to management concerns. Considerable management expertise is required to achieve goals whilst being cost effective. Special attention is paid in the book to the concepts of managing in times of economic restraint, changing work attitudes, environments and management styles, and to the influence of technology, corporate culture, and commercialization. The influence of a library's external and internal environment must also be taken into account. A systems approach to strategic management has been selected as the basis for the design and layout of the book, which allows the library manager to move from considering the library and its parent organization's external environment, and its influence upon the management of the library, to an examination of its internal environment. A sub-systems approach is taken for the information centre's internal environment.
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Review
'As an introductory primer to management, it's all there' Managing Information 'It is well structured and clearly written, and there are helpful tables and diagrams. Any library or information service manager, even the most experienced, would learn a good deal from it..' Journal of Documentation '...excellent...a balanced book that deserves serious consideration as the major text in a beginner's course and for supplementary reading in any advanced courses.' Journal of Education for Library and Information Science '... packed with useful data and suggestions.' Management Skills and Development 'This book will make a fine addition to the shelves for management and staff.' Public Library Quarterly '... accessible, well-written introduction to the role of the information services manager in today's competitive and changing environment, the skills required and the nature of the work.' Education for Information 'This 421-page paperback packs in a lot of information...This is a wide-ranging overview of the place we can make for our information work in the complex organisations we serve. It is not primarily a book to read from cover to cover at a sitting, but rather a resource to dip into when we need to.' Impact '... you can quickly pick up the buzzwords of management and an understanding of what they mean. If you need to learn more...it leads naturally into the literature of mainstream management.' Library Management 'The work provides considerable detail on what is involved in such integration. It also has valuable insights into establishing sound communication procedures that will help establish a healthy corporate environment...This book helps managers by providing strategies that help in the busy and changing customer service environment. A highly readable and very useful text.' Electronic Library 'Achieves effectively what it sets out to achieve. As a management revision guide for students and a time-saving awareness raiser for information professionals it is unsurpassed. Anyone interested in the management of library and information services should start here.' Journal of Librarianship and Information Science 'This second edition of Jo Bryson's text is a welcome addition to the literature on library and information centre management.' Australian Library Journal 'Her explanations have the merit of being both simple and clear. She has achieved her aim of offering an efficient introduction to such a broad subject.' Recensione e Segnalazioni (Reviews and Recommendations) (Italy)
About the Author
Jo Bryson lectures regularly on library and information centre management. She is currently in a senior management position relating to information technology with the Western Australian Government.
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