A companion volume to "Wordpower" and "A Way With Numbers", this book is intended for people who want to improve their reading, writing and speaking skills at work. It is a practical self-help course aimed particularly at those who, in the course of their jobs, are faced with change or are thinking about promotion. The book includes questionnaires, factsheets, crosswords and hints, with a view to building the reader's confidence and knowledge. Each section begins by specifying clear learning objectives, and ends with a set of tasks designed to test whether these have been achieved. These tasks serve as preparation for a City & Guilds qualification in Communication Skills.
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