Items related to Management and Control of Quality

Management and Control of Quality

Evans, James R.; Lindsay, William M.

 
9780538882422: Management and Control of Quality

Synopsis

The text, chapters and content are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. The author believes the principles of total quality as reflected in the Baldrige Award provide the best overall synthesis of the concept of quality. The text provides a managerially-oriented, integrated view as well as a blend of technical topics. All chapters have been updated to reflect late-1990s thinking in the profession.

"synopsis" may belong to another edition of this title.

Review

"Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "

"About this title" may belong to another edition of this title.