This text provides a comprehensive review of rules for effective written communication. Each chapter concentrates on a specific type of error. Rules and proofreading exercises are presented in order of increasing difficulty from simple keyboarding errors in grammar, punctuation, format and sentence construction, to editing the content of messages. Frequently misspelled words are applied in end-of-chapter exercises. Tips for strengthening proofreading skills also appear at the end of most chapters.
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Dona Orr is a Senior Instructor at Boise State University in Boise, Idaho. She teaches business English, applied business communication, and proofreading and editing courses for BSU's Selland College of Applied Technology in the Center for Business and Marketing Technology. Dona is a graduate of Boise State University and is a Certified Professional Legal Secretary. She began her teaching career in 1992 when she developed the Legal Office Technology program for the Center for Business and Marketing Technology. This program earned the runner-up Program of the Year award by the Idaho State Board of Education in 1998. She is a member of the NALS, The Association for Legal Office Professionals, the International Association of Administrative Professionals, and the Idaho Business Educators Association.
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