Items related to Communication 2000: Resolving Problems and Conflicts
Synopsis
This softcover text focuses on a strategy for resolving differences by understanding the points of view of coworkers. The ability to listen well, prevent unnecessary conflict, and negotiate fair solutions is the hallmark of an effective problem solver. The workshops provided give instruction on how to understand different perceptions, reach for fairness, use strategies for making difficult decisions, ease tensions, and understand discipline policies. Multimedia components enhance the impact of the workshops so users can complete a variety of exercises on the computer, watch video footage of people effectively communicating on the job, and use the Internet to conduct further research.
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Review
1. Looking at Both Sides, 2. Problem Solving and Decision Making, 3. Listen!, 4. Preventing Conflicts, 5. Negotiating a Solution, 6. Reaching for Fairness, 7. Your Role as a Peacemaker, 8. Negotiating at a Distance, 9. The Boiling Point, 10. Company Policy and Problem Solving, Field Study Project
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Resolving Problems and Conflicts (Communication 2000)
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0538433272.G