Business 2000: Customer Service - Learner Guide - Softcover

Career Solutions Training Group; Paoli, P.A.

Softcover

ISBN 10: 0538431261 ISBN 13: 9780538431262

Publisher: South-Western, 2001

Synopsis

Business 2000: Customer Service is a new way to introduce customer service skills. With information on the importance of customer service, understanding and satisfying the customer's needs, and ways to interact with the customer, the sleek 4-color design holds the user's attention. Learn how to provide superior customer service, ways to handle difficult situations, and more!

About this title

About the Author

Career Solutions Training Group (CSTG) is a company of experienced forward-looking educators, trainers, and business professionals with a focus on sharpening workplace readiness skills for the 21st Century. CSTG provides consulting services to educational institutions and government agencies and their business partners. They also produce unique and highly effective publications for a wide range of education and training situations.

Edition details

• Publisher: South-Western
• Publication date: 2001
• Language: English
• ISBN 10: 0538431261
• ISBN 13: 9780538431262
• Binding: Paperback
• Edition number: 1
• Number of pages: 167