This text emphasizes the modern philosophy of continuous quality improvement, as well as quality control. It addresses the managerial issues involved as well as the statistical methods and their implementation. In straightforward terms, it explains the concepts and techniques that are essential to quality control, including cutting-edge topics such as: measurement systems, IME series methods for correlated process data, deviations from nominal charts, experimental design, taguchi methods, factorial experiments, methods for short-run production, and successful implementation of an SPC or TQM programme.
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