Quantum Quality: Quality Improvement Through Innovation, Learning and Creativity - Softcover

Miller, William C.

Softcover

ISBN 10: 0527917192 ISBN 13: 9780527917197

Publisher: Quality Resources, 1993

Synopsis

Now that everybody's got the quality message, the stakes are higher, merely keeping quality consistent is no longer enough. Companies now want to take quantam leaps in quality improvement. How do they do this? According to William C. Miller, they need a "new paradigm for quality which embraces yet expands beyond Quality Assurance and Total Quality Management". He calls the growing movement "Quantum Quality". Miller's book lays a foundation for bringing this new model into an organization. He explains how to integrate Total Quality with learning, creativity and innovation.

Edition details

• Publisher: Quality Resources
• Publication date: 1993
• Language: English
• ISBN 10: 0527917192
• ISBN 13: 9780527917197
• Binding: Paperback
• Number of pages: 208