Outsourcing: Design, Process and Performance - Hardcover

Mol, Michael J.

Hardcover

ISBN 10: 0521864100 ISBN 13: 9780521864107

Publisher: Cambridge University Press, 2007

Synopsis

Outsourcing has become one of the key restructuring tools for companies seeking to boost their growth and business performance. As the outsourcing phenomenon has mushroomed, so a range of academic studies have sought to define and describe a unifying theoretical model. Outsourcing: Design, Process and Performance draws upon managerial, economic, sociological, historical and psychological perspectives to bring about an understanding of how outsourcing design and the outsourcing process feed into the performance of firms. Blending empirical insights from a range of international cases and large-scale statistical tests with existing theoretical perspectives, the author argues that a negative curvilinear relationship exists between outsourcing and firm performance. A critical analysis of current outsourcing strategies, together with a discussion of future trends, offers a new agenda for academic researchers and business managers alike.

About this title

Review

'This book offers probably the most comprehensive treatise on outsourcing strategy that exists today. What differentiates this book from others is that the author takes a serious look into various views on outsourcing strategy and offers an unbiased assessment of its short- and long-term performance implications. It is a must-read not only for academics but also for corporate executives in charge of outsourcing strategy.' Masaaki Kotabe, Washburn Chair Professor of International Business and Marketing, Temple University, Philadelphia

'Outsourcing was in danger of becoming over hyped, with an exaggeration of its benefits and neglect of its problems and shortcomings. Michael Mol has served the literature and business practice well by developing a more balanced view that takes into account both opportunities and benefits, as well as limitations and adverse effects. For example, he includes the social cost of outsourcing that has previously been ignored. His main contribution is the following. Reasonably, and convincingly, using both theoretical and empirical argument, he shows that firm performance is an inverse U-shaped function of the extent of outsourcing. There can both too little and too much outsourcing. The book is very helpful in showing how the trade-off between advantages and disadvantages works.' Bart Nooteboom, Professor of Innovation Policy, Tilburg University and member of the Dutch Scientific Council for Government Policy

'... I read this book with interest ... It is well structured, well argued, and a compelling read.' Organization Studies

Book Description

Outsourcing: Design, Process and Performance draws upon managerial, economic, sociological, historical and psychological perspectives to bring about an understanding of how outsourcing design and the outsourcing process feed into the performance of firms. It provides both a critical analysis of current outsourcing strategies and a discussion of future trends.

Edition details

• Publisher: Cambridge University Press
• Publication date: 2007
• ISBN 10: 0521864100
• ISBN 13: 9780521864107
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 236