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Synopsis
The field of performance measurement has evolved rapidly in the last few years with the development of new measurement frameworks and methodologies, such as the balanced scorecard, the performance prism, economic value added, economic profit, activity based costing and self-assessment techniques. This multidisciplinary, international book draws together the key themes to provide an up-to-date summary of the leading ideas in business performance measurement, theory and practice. It includes viewpoints from a range of fields including accounting, operations management, marketing, strategy and organisational behaviour. The book will appeal to graduate students, managers and researchers interested in performance measurement, whatever their discipline.
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About the Author
Andy Neely is Director of the Centre for Business Performance at Cranfield School of Management and Professor of Operations Strategy and Performance. Prior to joining Cranfield University he held a lecturing position at Cambridge University, where he was a Fellow of Churchill College. Andy has been researching and teaching in the field of business performance measurement since the late 1980s. He chaired the first and second international academic conferences on performance measurement, in July 1998 and July 2000 respectively and has authored over 30 books and articles on the subject, including Measuring Business Performance, which was published by the Economist. He has consulted to and worked with numerous organisations including 3M, Andersen Consulting, Aventis, British Aerospace, British Airways, British Telecom, DHL, Diageo, KPMG, NatWest Bank, Pilkington, Reckitt and Colman, and Rolls Royce Aerospace.
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Business Performance Measurement : Theory and Practice
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Cambridge University Press, 2002
ISBN 10: 052180342X
ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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ISBN 10: 052180342X
ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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ISBN 10: 052180342X
ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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Business Performance Measurement: Theory and Practice
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Business Performance Measurement: Theory and Practice
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ISBN 10: 052180342X
ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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Cambridge University Press, 2002
ISBN 10: 052180342X
ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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Business Performance Measurement : Theory and Practice
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ISBN 13: 9780521803427
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Business Performance Measurement: Theory and Practice
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ISBN 10: 052180342X
ISBN 13: 9780521803427
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