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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes - Hardcover
Synopsis
This book examines the way that people deal with dysfunctional feedback and unusual routines in organizational contexts.
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About the Authors
Ronald E. Rice is Arthur N. Rupe Chair in the Social Effects of Mass Communication and Co-Director of the Carsey-Wolf Center for Film, Television, and New Media at the University of California, Santa Barbara. He is the author of several books, the most recent of which include The Internet and Health Care (with Monica Murero, 2006) and Media Ownership (2008).
Stephen D. Cooper is Professor of Communication Studies in the Department of Communication Studies at Marshall University, where he teaches courses in business and professional communication, computer-mediated communication, group communication, organizational communication, and research foundations. He is the author of Watching the Watchdog: Bloggers as the Fifth Estate (2006).
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Organizations And Unusual Routines: A Systems Analysis Of Dysfunctional Feedback Processes
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Cambridge University Press, 2010
ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes
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Cambridge University Press, 2010
ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes
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ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes
Published by
Cambridge University Press, 2010
ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines
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ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines: A Systems Analysis of Dysfunctional Feedback Processes
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Cambridge University Press, 2010
ISBN 10: 0521768640
ISBN 13: 9780521768641
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Condition: New. This book examines the way that people deal with dysfunctional feedback and unusual routines in organizational contexts. Num Pages: 400 pages, 4 b/w illus. 15 tables. BIC Classification: JHB; KJU. Category: (P) Professional & Vocational. Dimension: 158 x 234 x 24. Weight in Grams: 774. . 2010. Illustrated. hardcover. . . . . Seller Inventory # V9780521768641
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Organizations and Unusual Routines
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ISBN 10: 0521768640
ISBN 13: 9780521768641
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Organizations and Unusual Routines
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ISBN 13: 9780521768641
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Organizations and Unusual Routines (Hardcover)
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ISBN 10: 0521768640
ISBN 13: 9780521768641
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Hardcover. Condition: new. Hardcover. Everyone working in and with organizations will, from time to time, experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine - a recurrent interaction pattern in which someone encounters a problem when trying to accomplish normal activities by following standard organizational procedures and then becomes enmeshed in wasteful and even harmful subroutines while trying to resolve the initial problem. They are unusual because they are not intended or beneficial, and because they are generally pervasive but individually infrequent. They are routines because they become systematic as well as embedded in ordinary functions. Using a wide range of case studies and interdisciplinary research, this book provides researchers and practitioners with a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon, in order to improve worker and customer satisfaction as well as organizational performance. Everyone working in and with organizations will experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine. This book provides a new vocabulary for identifying, understanding, and dealing with this pervasive organizational phenomenon. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9780521768641
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Organizations and Unusual Routines
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Cambridge University Press, 2010
ISBN 10: 0521768640
ISBN 13: 9780521768641
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Gebunden. Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Everyone working in and with organizations will experience frustrations and problems when trying to accomplish tasks that are a required part of their role. This is an unusual routine. This book provides a new vocabulary for identifying, understanding, and . Seller Inventory # 594759983
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