Major 2007 update of the wide-ranging review of performance measurement, with ten additional chapters covering accounting, marketing, supply-chain management and more.
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This 2007 text reviews developments in the theory and practice of performance measurement and management. This updated edition includes ten additional chapters which provide a comprehensive review of performance measurement from the perspectives of accounting, marketing, operations, public services and supply-chain management.
Andy Neely is Deputy Director of the ESRC/EPSRC AIM Research Initiative, Professor of Operations Strategy and Performance at Cranfield School of Management, and Visiting Professor of Operations Management at London Business School.
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