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CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
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The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
"About this title" may belong to another edition of this title.
- PublisherCambridge University Press
- Publication date2009
- ISBN 10 0521124735
- ISBN 13 9780521124737
- BindingPaperback
- Edition number1
- Number of pages136
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Contact Us! Coursebook with Audio CD (Paperback)
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Book Description Paperback. Condition: new. Paperback. CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780521124737
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Contact Us Coursebook with Audio CD Call Center English Skills
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Contact Us! : Call Center English Skills
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Contact Us! Coursebook with Audio CD: Call Center English Skills
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Contact Us! Coursebook with Audio CD: Call Center English Skills
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Contact Us! Coursebook with Audio CD: Call Center English Skills
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(2010)
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ISBN 13: 9780521124737
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Contact Us! Coursebook with Audio CD: Call Center English Skills (1 Paperback, 1 CD-Audio)
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Book Description 1 Paperback, 1 CD-Audio. Condition: Brand New. 1st edition. 136 pages. 11.69x8.27x0.04 inches. In Stock. Seller Inventory # __0521124735
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Contact Us! Coursebook with Audio CD: Call Center English Skills
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Book Description Condition: New. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 136 pages. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 297 x 210 x 6. Weight in Grams: 430. . 2009. 1st Edition. paperback. . . . . Seller Inventory # V9780521124737
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Contact Us! Coursebook with Audio CD: Call Center English Skills
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(2010)
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ISBN 13: 9780521124737
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Book Description Condition: New. CONTACT US develops high-end professional English language communication skills for the BPO industry. Num Pages: 136 pages. BIC Classification: 2AB; ESB. Category: (L) ELT / TEFL. Dimension: 297 x 210 x 6. Weight in Grams: 430. . 2009. 1st Edition. paperback. . . . . Books ship from the US and Ireland. Seller Inventory # V9780521124737
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Contact Us! Coursebook with Audio CD: Call Center English Skills (1 Paperback, 1 CD-Audio)
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Cambridge University Press
(2009)
ISBN 10: 0521124735
ISBN 13: 9780521124737
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Book Description 1 Paperback, 1 CD-Audio. Condition: Brand New. 1st edition. 136 pages. 11.69x8.27x0.04 inches. In Stock. Seller Inventory # x-0521124735
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