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Synopsis
The Malcolm Baldrige National Quality Award has become a coveted prize in the U.S.; however, the criteria for winning are complex. The process is carefully dissected and putting together a winning application is demonstrated. Helps readers sort through the confusing maze of quality programs, techniques, concepts and personalities. Explains how to adapt the Award program to fit the needs of your company in evaluating its performance, setting up a successful quality system, communications, education and training.
"synopsis" may belong to another edition of this title.
Synopsis
This guide demonstrates how the use of the Baldridge quality control system can help businesses grasp the elusive concepts of quality improvement. It demonstrates how to use the Baldridge application process to enhance the performance of any organization.
"About this title" may belong to another edition of this title.
- PublisherJohn Wiley & Sons Inc
- Publication date1992
- ISBN 10 0471557986
- ISBN 13 9780471557982
- BindingHardcover
- LanguageEnglish
- Number of pages320
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Baldridge Quality System: The Do-It-Yourself Way to Transform Your Business
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Somerset, New Jersey, U.S.A.: John Wiley & Sons Inc, 1992
ISBN 10: 0471557986
ISBN 13: 9780471557982
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