One–to–One Web Marketing: Build a Relationship Marketing Strategy One Customer at a Time - Softcover

Allen, Cliff; Kania, Deborah; Yaeckel, Beth

 
9780471404002: One–to–One Web Marketing: Build a Relationship Marketing Strategy One Customer at a Time

Synopsis

A comprehensive resource on implementing a one–to–one marketing strategy on the Web

With its unique focus on customer–oriented marketing strategy, One–to–One Web Marketing immediately became a bestseller among Internet business books when it was first published in 1998. Now in a second edition, this is still the only comprehensive resource for understanding and applying the latest technologies, tools, products, and solutions for one–to–one marketing on the Web. With 40% new material, the Second Edition features a full arsenal of checklists, flowcharts, templates, vendor lists, scripting examples, and other tools and information that readers can use to evaluate and implement one–to–one technologies.

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Review

"This book succeeds in explaining how one–to–one web marketing works in a language suitable to the target audience." (M2 Communications, 27 April 2001)

Synopsis

This title focuses on a customer-oriented marketing strategy. It assists in understanding and applying the latest technologies, tools, products, and solutions for one-to-one marketing on the Web. It features checklists, flowcharts, templates, vendor lists, scripting examples, and other tools and information that readers can use to evaluate and implement one-to-one technologies. The CD-ROM includes interactive checklists, customizable templates, expanded databases, and live demos of several one-to-one technologies.

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