How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self–Defense - Softcover

Elgin, Suzette Haden

Softcover

ISBN 10: 0471157058 ISBN 13: 9780471157052

Publisher: Jossey Bass, 1997

Synopsis

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to: Keep domestic disagreements from escalating Deliver criticism to coworkers, employers, or employees Handle aggressive, negative comments about race, politics, or religion Provide discipline without increasing hostility Use language that reduces tension and creates rapport in every situation

About this title

Synopsis:

Disarming communication tactics from the bestselling author of The Gentle Art of Verbal Self-Defense In every aspect of our lives we have to deliver or respond to negative messages at times-whether it's giving an employee a poor appraisal or disciplining a child or defending our political or religious beliefs from attack. But these simple disagreements often degenerate unnecessarily into belligerent exchanges and pointless arguments. Some say that human beings are born to argue and that language is simply another weapon of survival. Suzette Haden Elgin heartily disagrees and in this new book shows how to disarm hostile language and radically improve communication with the Gentle Art of Verbal Self-Defense. Readers will learn a variety of proven techniques for conveying negative messages in a clear and assertive manner, but without antagonistic and destructive language.

* Real-life, practical scenarios illustrate how this communication system works in any situation * Compiled from years of responses to the most commonly asked questions in the author's popular seminars SUZETTE HADEN ELGIN, PhD, (Huntsville, Arkansas) is an expert in psycholinguistics and is the founder of the Ozark Center of Language Studies. She is also the author of Genderspeak, You Can't Say That to Me, and Try to Feel It My Way (all from Wiley).

About the Author:

Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley)

About this edition

• Publisher: Jossey Bass
• Publication date: 1997
• ISBN 10: 0471157058
• ISBN 13: 9780471157052
• Binding: Paperback
• Edition number: 1
• Number of pages: 208