Reengineering Your Nonprofit Organization: A Guide to Strategic Transformation (Wiley Nonprofit Law, Finance and Management Series) - Hardcover

Pappas, Alceste T.

Hardcover

ISBN 10: 0471118079 ISBN 13: 9780471118077

Publisher: John Wiley & Sons, 1996

Synopsis

A hot topic in the business world, reengineering is the radical redesign of an organization′s processes, structure, and culture. The realities of the nonprofit world are not all that different from those of the corporate world. Shrinking budgets, changing societal needs, and scandals are forcing nonprofits to heed the call of reengineering. To stay alive, and competitive, nonprofits must re–examine their raisons d′être, how they carry out their missions, their organizational structures, and their business processes. Those involved in strategic planning and reengineering a nonprofit range from paid staff to volunteer board members, all with varying degrees of hands–on involvement in the organization. Developed out of the author′s extensive experience, this book is a guide to the major issues and concerns facing nonprofits who are considering or in the midst of reengineering. It examines the organizational structure of nonprofits (board members, executive staff, and volunteers), the business processes and activities (allocation of resources, strategies for growing the organization, and means of delivering services), and the "corporate" culture of nonprofits (what the organization is and should be doing, self–assessment, and continuous improvement). This book takes our Nonprofit Series trade titles to a more sophisticated level. Hopkins/Organization 2E, Greenfield/Fundamentals, and Smith, Bucklin/Management are more basic, introductory level books. This book is for more developed nonprofit organizations, but has trade potential because of the timeliness of its subject.

About this title

About the Author

ALCESTE T. PAPPAS, PhD, is President of Pappas Consulting Group, Inc., a firm dedicated to serving the needs of the nonprofit and higher education sectors. Over the past 25 years, Dr. Pappas has advised nonprofit organizations of every type and size on a wide range of management, governance, and strategic planning issues. Her client roster includes such notable nonprofit institutions as the YWCA, UNICEF, and the University of Chicago.

From the Back Cover

The National Foundation for Infantile Paralysis was, perhaps, the most successful nonprofit organization in history, yet you’ve probably never heard of it. That’s because it did such a good job of eradicating polio back in the 1940s and ’50s that it nearly put itself out of business. But, rather than abandon a highly effective fund–raising organization, the NFIP transformed itself into an equally successful organization dedicated to children with birth defects the March of Dimes. Faced with shrinking budgets, rapidly changing social needs, a hostile political climate, and ever more intense public scrutiny, today’s nonprofit organizations, like the NFIP before them, are finding that it’s not enough to simply update a mission statement or patch over a list of outdated goals. They’re discovering that survival now depends on the ability to effect real change the same way corporate giants such as IBM, GM, and Hewlett–Packard have, by reinventing themselves from the ground up in other words, through reengineering. And while there are dozens of excellent guides on strategic transformation in the for–profit sector, until now, there have been none devoted exclusively to nonprofit reengineering. Written by a former "Big 6" partner, Reengineering Your Nonprofit Organization does for the nonprofit world what Michael Hammer and James Champy’s classic, Reengineering the Corporation, does for the for–profit sector it offers a comprehensive blueprint for radical strategic change. But this book goes further. It considers not only the lessons learned from the corporate world, but also the special needs and concerns of the nonprofit sector. Rather than attempt to overlay a business reengineering paradigm over nonprofit organizations, Alceste T. Pappas offers an original model designed around the unique character of the modern nonprofit organization. In place of the traditional nonprofit stopgap approach to managing change, she offers a "zero–base" approach that incorporates a host of proven techniques for assessing and radically redesigning all facets of your operation, including mission and goals, organizational structure, and business processes. She introduces some of the most innovative new strategies for establishing partnerships and forming alliances, allocating resources, and involving staff and volunteers in the reengineering process. Dr. Pappas also presents a "best practices" approach to establishing new more efficient and cost–effective systems. Packed with case studies of innovative organizations that have fundamentally changed some or all aspects of their operations, Reengineering Your Nonprofit Organization shows how you can remain true to your organization’s vision and still meet your bottom line. Finally, Dr. Pappas provides a rational framework for measuring success and sustaining growth and improvement during the years ahead. Reengineering Your Nonprofit Organization is essential reading for all those involved in strategic planning and reengineering, from executive directors and other paid staff to fund–raisers and volunteer board members.

Edition details

• Publisher: John Wiley & Sons
• Publication date: 1996
• Language: English
• ISBN 10: 0471118079
• ISBN 13: 9780471118077
• Binding: Hardcover
• Number of pages: 224