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Synopsis
The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.
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About the Author
Ashok Rao
Lawrence P. Carr
Ismael Dambolena
Robert J. Kopp
John Martin
Farshad Rafii
Phyllis Fineman Schlesinger
"About this title" may belong to another edition of this title.
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Total Quality Management: A Cross Functional Perspective
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Hardback. Condition: Good. The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control. Very heavy and large, additional postage will be required. Previous owner's name written in pen on page one. 656 pages. Seller Inventory # 1539977
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Total Quality Management: A Cross Functional Perspective
Published by
John Wiley & Sons, Inc., Hoboken, NJ, 1996
ISBN 10: 0471108049
ISBN 13: 9780471108047
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