Total Quality Management: A Cross Functional Perspective - Softcover

Rao, Ashok

 
9780471108047: Total Quality Management: A Cross Functional Perspective

Synopsis

The emphasis of Quality is pervading every facet of business, and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition, the roles of management in attaining quality excellence, the structures and systems needed to support a total quality strategy, and the main statistical and analytical tools for achieving quality improvement and control.

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About the Author

Ashok Rao
Lawrence P. Carr
Ismael Dambolena
Robert J. Kopp
John Martin
Farshad Rafii
Phyllis Fineman Schlesinger

"About this title" may belong to another edition of this title.

Other Popular Editions of the Same Title

9780471136057: Total Quality Management - A Cross-Functional Perspective Tm

Featured Edition

ISBN 10:  0471136050 ISBN 13:  9780471136057
Publisher: John Wiley & Sons Inc, 1996
Softcover