This latest revision of an established work presents a basic treatment of operations/production management for both manufacturing and service organizations. Revisions include a greater emphasis on the teachability of the material within a limited time frame, therefore the text has been shortened from 16 to 12 chapters. Further changes in this edition include the addition of new material on modified Landel plant tour assessment aid, design of service processes, MRP II, Kanban and more. Also featured in clear, understandable writing style, are numerous problems and thought-provoking questions, extensive coverage of new technologies and computerization and operations strategies. A functional orientation is maintained throughout stressing applications of operations management.
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