Synopsis
If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do.
Performance-Based Evaluation contains a wealth of information including:
* Suggestions on how to measure both hard and soft skills
* Guidance on measuring required and mandated programs
* Ideas for measuring elective training and employee relations programs
* Procedures for comparing different delivery systems
* Information on how to sample people and documents
* Tips for both collecting data and information on analyzing data using descriptive and inferential statistics
In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.
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Review
"Contains practical yet rigorous methods, tools, and advice on all aspects of measurement and evaluation." Ray Svenson, president, Ray Svenson Consulting, Inc.
"We know we need to do evaluations, but we struggle with the measurement process. This book solved that problem, I have a waiting list of coworkers wanting a copy." Skip Douglas, retired training leader, Lucent Technologies
"The advice on which techniques are best for certain needs, and the descriptions of how the techniques were applied in real–world business environments are especially useful." Anne Marie Laures, manager, corporate training and performance, Walgreens
"The abundant case examples bring key concepts to life and highlight ways that measurement and evaluation are used to drive and document individual and organizational change." Tim Scudder, CEO, Personal Strengths Publishing
"Performance–Based Evaluation will immediately improve both your planning and the conduct of measurement and evaluation for any worthy training topic or project." Guy W. Wallace, partner, CADDI Inc.
About the Author
Judith Hale is the president of Hale Associates, a consulting firm specializing in performance management, performance improvement systems, and strategic planning. She has contributed to or edited many published works, including The Performance Consultant′s Fieldbook (1998) and Performance–Based Certification (1999), Designing Work Groups, Jobs, and Work Flow (1995) and Designing Cross–Functional Business Processes (1995), all published by Jossey–Bass. She is a contributing author to The Guidebook for Performance Improvement (Jossey–Bass/Pfeiffer, 1997). The recipient of several professional awards and honors, Hale is past–president of the International Society for Performance Improvement (ISPI) and an active member of ASTD.
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