The Volunteer Management Handbook: Leadership Strategies for Success: 235 (Wiley Nonprofit Law, Finance and Management Series) - Hardcover

Hardcover

ISBN 10: 0470604530 ISBN 13: 9780470604533

Publisher: Wiley, 2011

Synopsis

Completely revised and expanded, the ultimate guide to starting―and keeping―an active and effective volunteer program

Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers.

• Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much more
• Up-to-date, practical guidance for the major areas of volunteer leadership and management
• Explores volunteers and the law: liabilities, immunities, and responsibilities

Designed to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage.

About this title

About the Author

TRACY D. CONNORS has published eight nonprofit management handbooks―an unsurpassed publication record in the field of not-for-profit management―a field that he helped advance and define beginning with the first NPO handbook in 1980. He is an NPO management consultant, a Leadership Faculty Member for HandsOn University, and a graduate student at Capella University completing requirements for a doctoral degree in human services management.

From the Back Cover

Despite the challenges and pressures of the U.S. economy, Americans are still volunteering in record numbers. With nonprofits struggling to provide services that directly affect our quality of life, volunteers have become even more vital to nonprofit organizations. Now more than ever, effective management of our splendid volunteer resources is imperative if we are to evoke, focus, and sustain their motivation, resources, and skills into providing the growing array of human services offered by our people-helping agencies and organizations.

Covering all aspects of the management of volunteer programs, the Second Edition of The Volunteer Management Handbook has been completely updated to reflect the latest in volunteer resource management (VRM): best practices; effective policies and policy making; demographics and social evolution; planning and analysis (program and participant) in volunteer programs; recruiting, orienting, and training volunteers; volunteer evaluation (program and volunteer); ethics and professionalism; and state, national, and international programs.

Edited by nonprofit expert Tracy Connors, this practical volume provides useful perspectives and guidance for volunteer resource management issues, as well as highlighting and explaining the trends, issues, and developments that lie ahead. Contributions are featured from visionary nonprofit professionals, outlining the present and future of more successful volunteer resource management, to explain how to:

• Manage more effectively within dynamic, fluid organizational and program environments, including managing performance in both a strategic and tactical context to achieve impressive results.
• Use advanced information management technology and networking to change “technology walls” to “program bridges” at every stage of the VRM process―from recruiting, marketing, and orientation, to coordination, scheduling, evaluation, and recognition.
• Understand―and change―organizational culture to establish a growth-filled environment for volunteers and staff.
• Reassess your organization’s volunteer resource management model and planning to develop VRM policies that help protect your organization from risk, yet promote involvement, quality programming, increased productivity, and greater volunteer satisfaction.
• Use creatively and effectively the growing number of potential volunteer options offered by social media, economic conditions, cultural and technological advances to expand and enrich your VRM program offerings.

Now available as both an online and print publication, this invaluable guide offers seventeen additional online chapters, exclusively through the new edition’s companion website. Learn to get, develop, and keep the right volunteers for your nonprofit with the proven guidance found in The Volunteer Management Handbook, Second Edition, the must-read every nonprofit needs to create a volunteer-happy organization.

From the Inside Flap

The VOLUNTEER MANAGEMENT HANDBOOK

SECOND EDITION

Leadership Strategies for Success

Despite the challenges and pressures of the U.S. economy, Americans are still volunteering in record numbers. With nonprofits struggling to provide services that directly affect our quality of life, volunteers have become even more vital to nonprofit organizations. Now more than ever, effective management of our splendid volunteer resources is imperative if we are to evoke, focus, and sustain their motivation, resources, and skills into providing the growing array of human services offered by our people-helping agencies and organizations.

Covering all aspects of the management of volunteer programs, the Second Edition of The Volunteer Management Handbook has been completely updated to reflect the latest in volunteer resource management (VRM): best practices; effective policies and policy making; demographics and social evolution; planning and analysis (program and participant) in volunteer programs; recruiting, orienting, and training volunteers; volunteer evaluation (program and volunteer); ethics and professionalism; and state, national, and international programs.

Edited by nonprofit expert Tracy Connors, this practical volume provides useful perspectives and guidance for volunteer resource management issues, as well as highlighting and explaining the trends, issues, and developments that lie ahead. Contributions are featured from visionary nonprofit professionals, outlining the present and future of more successful volunteer resource management, to explain how to:

• Manage more effectively within dynamic, fluid organizational and program environments, including managing performance in both a strategic and tactical context to achieve impressive results.
• Use advanced information management technology and networking to change “technology walls” to “program bridges” at every stage of the VRM process―from recruiting, marketing, and orientation, to coordination, scheduling, evaluation, and recognition.
• Understand―and change―organizational culture to establish a growth-filled environment for volunteers and staff.
• Reassess your organization’s volunteer resource management model and planning to develop VRM policies that help protect your organization from risk, yet promote involvement, quality programming, increased productivity, and greater volunteer satisfaction.
• Use creatively and effectively the growing number of potential volunteer options offered by social media, economic conditions, cultural and technological advances to expand and enrich your VRM program offerings.

Now available as both an online and print publication, this invaluable guide offers seventeen additional online chapters, exclusively through the new edition’s companion website. Learn to get, develop, and keep the right volunteers for your nonprofit with the proven guidance found in The Volunteer Management Handbook, Second Edition, the must-read every nonprofit needs to create a volunteer-happy organization.

Edition details

• Publisher: Wiley
• Publication date: 2011
• Language: English
• ISBN 10: 0470604530
• ISBN 13: 9780470604533
• Binding: Hardcover
• Edition number: 2
• Number of pages: 480
• Editor: Connors Tracy D.