The Reactor Factor: How to Handle Difficult Work Situations Without Going Nuclear - Hardcover

Petrie Sue, Marsha

Hardcover

ISBN 10: 0470490063 ISBN 13: 9780470490068

Publisher: John Wiley & Sons, 2009

Synopsis

How to encourage personal responsibility and eliminate entitlement at work

Marsha Petrie Sue, MBA, is a renowned professional speaker who addresses, among other topics, the business value of personal accountability at work. When leaders and workers are held personally responsible for their choices, results improve -- and the entitlement mentality is abolished. In The Reactor Factor, Petrie Sue combines her proven lessons on accountability from interviews with key business leaders to help readers understand how to maximize success and turn negative situations into positive business results, whether a leader or employee.

This book shows you how to take charge of your professional future for long-term success. Petrie Sue guides you through the ongoing process of personal development and growth that will guarantee success for your career and organization.

• Marsha Petrie Sue is also the author of Toxic People: Decontaminate Difficult People Without Using Weapons and Duct Tape
• Teaches you how to make better decisions to achieve your goals
• Provides the skills and tactics you need to handle any situation at work
• Helps you focus on your strengths and remove blame
• Shows you how to learn from the past to improve your professional future

The Reactor Factor is a practical and real-world guide to forging ahead professionally while improving your career, satisfaction, and success.

About this title

About the Author

Marsha is a professional speaker and author, and is known as the Muhammed Ali of communications. She can dance, look pretty and she uses the entire ring. Marsha also knows how and when to land a knockout punch. Think of her information as charm school with live ammunition.

She shares proven tactics for managing people, employees and clients that create perplexity, puzzlement and pandemonium at work and at home. 'Let's be honest,' she says, 'some of the situations you encounter are toxic and you need to learn how to handle it or they'll tear you apart.' This is where you'll learn how to get the results you deserve, reduce conflict and improve relationships.

This biography was provided by the author or their representative.

From the Back Cover

Praise for The Reactor Factor

"This book could easily be called 'No BS Bullet Points for Success. 'Straight talk about lots of topics and what you can actually DO to make your life the way you want it. Buy it, read it, and go to work!" Larry Winget New York Times bestselling author of People Are Idiots and I Can Prove It!

"Marsha is a straight-talker, direct, and honest, and shows you how personal accountability is key in both the business world and your personal relationship with yourself and others. She provides ways and tips on how to see yourself through the eyes of others and honestly assess yourself." Betty Chan-Bauza Vice President of Strategy and Product, LifeLock

"In my twenty years in the United States Marine Corps, at all levels of command, we operated by an SOP (Standard Operating Procedure). Marsha has provided you an SOP for success if you dare to read it." Steve Hill Master Sergeant, United States Marine Corps (retired)

"Read this book! If you need a job, it will give you clear direction; if you have a job, it will give you higher purpose. Marsha is the real deal and someone who truly cares about serving others." Doug Duce Chairman, iMemories; former Chairman and CEO, Cold Stone Creamery

"My experience has been that most management material I've read over the last forty-five years is either a restatement of Drucker or approaches problems as if they were in a test tube with static solutions. That is why I enjoyed Marsha's book. She provides practical tools that may not guarantee success but do guarantee the opportunity to succeed." Bruce Crile Vice President, Human Resources, The Doctors Company

"This book shows you how to leap over mental hurdles, remain positive and optimistic in the face of turbulence and negativity, and fulfill your full potential for successful living." Brian Tracy author of How Leaders Lead

From the Inside Flap

Work is tough. No matter what you do or where you do it, difficult situations are always likely to arise. The true test of a professional is how you respond to those difficult and stressful moments in the office. Do you react negatively, making the situation worse? Or do you respond positively and change the situation to your benefit?

In her previous book, Toxic People, Marsha Petrie Sue showed you how to deal with even the most difficult coworkers. Now, in The Reactor Factor, she illustrates how to positively manage every other kind of difficult office situation. Combining her proven lessons on accountability with interviews with successful business leaders, she helps you turn negative situations into positive business results while maximizing your own professional success.

This practical career guide gives you the tools to respond with calm, positive action to even the most negative situations. You'll learn how to:

• Positively manage spoiled brats, entitled coworkers, and employees

• Defuse rumors and navigate the rough waters of office politics

• Understand and benefit from social networking

• Dish out positive action rather than negative blame

• Reduce or eliminate resistance to change

• Disarm those who challenge your ideas and suggestions

• Encourage personal responsibility and maximum effort from colleagues and subordinates

In addition, The Reactor Factor guides you through the ongoing process of professional development for long-term success. Not only does it help you hone the skills you need to manage difficult situations, it also shows you how to package and market your skills to fit your company's needs, achieve goals that will make you stand out, and focus on your strengths while mitigating your weaknesses.

Turn the negative into the positive with this real-world guide that shows you how to conquer every challenge on your way to unlimited success.

Edition details

• Publisher: John Wiley & Sons
• Publication date: 2009
• Language: English
• ISBN 10: 0470490063
• ISBN 13: 9780470490068
• Binding: Hardcover
• Number of pages: 240