A companion to "Computer Based Group Communication", this book illustrates the need for more sophistication in computer-based message systems. It shows their role in formal communication patterns used in offices and other organizations, for example where computer-based message systems (CMBs) support the exchange of single messages between one or more users, where it becomes necessary to handle streams of communication over sustained periods of time. The authors present a model for group communications support and an implementation architecture. Researchers from the Message Handling Group, upon whose research the book is based, indicate the need to investigate the X.400 message handling system and other standardized networking services.
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