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Synopsis
This innovative approach to mediating intractable policy controversies shows how reframing the issues can succeed where simply appealing to the facts often fails. The authors, two organization theorists, show how disputes that in abstract debate or negotiation seem insoluble can sometimes be resolved pragmatically by those who actually have to design and implement the specific programs.
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About the Author
Donald A. Schon is Ford Professor Emeritus and Senior Lecturer in the department of urban studies and planning at MIT.
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Frame Reflection: Toward The Resolution Of Intractable Policy Controversies
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