A leading expert on referral selling outlines practical steps for managers on how to generate business productively and profitably, in a guide that outlines a five-step plan for encouraging customer loyalty, making effective presentations, and overcoming key obstacles. Reprint.
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JOANNE S. BLACK lives in Greenbrae, California.
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Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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