A major research stream in computing focuses on building computing technologies which ease the specification, design, implementation and management of information systems. Any computer solution that frees the developer to interact directly with users or the physical configuration of the computing technology, or improves any feature of the act of delivering a computing application, can be called a support technology. In this volume, the focus is on the impacts of computer assisted software engineering tools (CASE), tools for group cooperation and collaboration (also called group decision support system, or GDSS), and other computer supported technologies. The lead paper, by Lyytinen and Kendall, provides a framework for the volume, showing how the contributions fall into groups revealing the progress of research in each individual area. In addition to contributed papers, three authors were invited to send lively, controversial papers. These three articles were written by Bill Curtis, Matthias Jarke and Paul Gray.
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