Managing Hotels Effectively: Lessons from Outstanding General Managers ((Hospitality, Travel & Tourism Ser.)) - Hardcover

Ed-nebel

Hardcover

ISBN 10: 0442238142 ISBN 13: 9780442238148

Publisher: Van Nostrand Reinhold International, 1991

Synopsis

A must–read for aspiring hospitality industry leaders

Managing Hotels Effectively: Lessons from Outstanding General Managers is the essential text for anyone working in or aspiring to the hospitality industry. Expert discussion from industry leaders drives home the importance of service, strategic planning, and effective leadership while giving readers a glimpse into the complex mechanics of running a successful hotel. From organizational structure and staffing to communications, revenues, and day–to–day activities, this book provides an informative look into the myriad duties of the general manager.

About this title

Synopsis

Covering the fundamentals of hotel management, this work provides hospitality professionals with the theories, background, and practical skills they need to be successful general managers. It is based on interviews with 53 general managers from hotels of varying size and management approach.

Edition details

• Publisher: Van Nostrand Reinhold International
• Publication date: 1991
• Language: English
• ISBN 10: 0442238142
• ISBN 13: 9780442238148
• Binding: Hardcover