Items related to S/NVQ Level 2 Customer Service
Synopsis
Full support for the latest NVQ/SVQ Level 2 Customer Service standards
Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units.
- Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills.
- 'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment.
"synopsis" may belong to another edition of this title.
Product Description
Designed to provide students with the underpinning knowledge for the NVQ in Customer Service at Level 2, this book covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills.
Synopsis
Written to match the new specification, this Student Book is designed to provide students with all the underpinning knowledge for the NVQ in Customer Service at Level 2. This is the only book mapped specifically to the S/NVQ Level 2, so you can be confident your students will cover what is needed to successfully complete the course. It covers the two mandatory units and ten of the option units. It includes case studies which give students the opportunity to analyse and discuss real-life situations and to practise their skills. It also features active knowledge sections that encourage students to draw upon experience in their own workplace as evidence for assessment.
"About this title" may belong to another edition of this title.
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S/NVQ Level 2 Customer Service
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
paperback. Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Seller Inventory # rev8936843057
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S/NVQ Level 2 Customer Service (NVQ Customer Service)
Seller: AwesomeBooks, Wallingford, United Kingdom
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Paperback. Condition: Very Good. S/NVQ Level 2 Customer Service (NVQ Customer Service) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780435465292
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S/NVQ Level 2 Customer Service (NVQ Customer Service)
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 4 out of 5 stars
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780435465292
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S/NVQ2 Customer Service 2nd Edition
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. 2nd Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP77025924
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S/NVQ2 Customer Service 2nd Edition
Seller: Better World Books Ltd, Dunfermline, United Kingdom
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Condition: Very Good. 2nd Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 8289952-6
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S/NVQ Level 2 Customer Service
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002309719
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S/NVQ Level 2 Customer Service
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Seller Inventory # GOR003485040
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S/NVQ Level 2: Customer Service
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1100grams, ISBN:9780435465292. Seller Inventory # 9469493
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S/NVQ Level 2: Customer Service
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1100grams, ISBN:9780435465292. Seller Inventory # 9469492
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Customer Service
Seller: unifachbuch e.K., Köln, NRW, Germany
Seller rating 5 out of 5 stars
Softcover. Condition: Neu. Unbenutzte Restauflage Unbenutzt. Schnelle Lieferung, Kartonverpackung. Abzugsfähige Rechnung. Bei Mehrfachbestellung werden die Versandkosten anteilig erstattet. -Full support for the latest NVQ/SVQ Level 2 Customer Service standards Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units. \*Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills. \*'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment. 378 pp. Englisch. Seller Inventory # INF1000032835