Fierce Conversations (Revised and Updated): Achieving Success at Work and in Life One Conversation at a Time - Softcover

Scott, Susan

Softcover

ISBN 10: 0425193373 ISBN 13: 9780425193372

Publisher: Berkley Books, 2004

Synopsis

Fully revised and updated--the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time.

The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across--and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

- Overcome barriers to meaningful communication
- Expand and enrich relationships with colleagues, friends, and family
- Increase clarity and improve understanding
- Handle strong emotions--on both sides of the table
- Connect with colleagues, customers and family at a deep level

Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager

About this title

About the Author

Susan Scott maintains an international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. For fourteen years, she ran think tanks and seminars for business leaders through TEC International, an organization dedicated to increasing the effectiveness and enhancing the lives of CEOS around the world. Scott has extensive experience assisting companies with mission, vision, values, leadership development, cultural transformation, strategic planning, and executive coaching.

Edition details

• Publisher: Berkley Books
• Publication date: 2004
• Language: English
• ISBN 10: 0425193373
• ISBN 13: 9780425193372
• Binding: Paperback
• Number of pages: 368