Operations Management: The Basics (Basics of Business Series) - Softcover

Galloway, R. L.

 
9780415125680: Operations Management: The Basics (Basics of Business Series)

Synopsis

Providing an invaluable short introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service. This is an ideal quick reference guide for students or managers in operations management.

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About the Author

R. L. Galloway is affiliated with the Leicester Business School.

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