TQM in Action:A Practical Approach to Continuous Performance Improvement - Hardcover

Pike, John

 
9780412487903: TQM in Action:A Practical Approach to Continuous Performance Improvement
Hardcover
ISBN 10: 041248790X ISBN 13: 9780412487903
Publisher: Springer, 1993

Synopsis

The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. "TQM in Action" prvides a practical guide to the stages, key considerations and potential pitfalls of implementation. The book provides a template for implementation which should help managers get started and keep the process going. The authors recognize that the main difficulty encountered by managers in introducing TQM is changing "organization culture". The planning process outlined for TQM is therefore based on an examination of the prevailing culture. This allows individual organizations to tailor the installation process to their own needs rather than imposing a theoretical framework which may or may not fit.

"synopsis" may belong to another edition of this title.

Publisher
Springer
Publication date
1993
Language
English
ISBN 10 
041248790X
ISBN 13 
9780412487903
Binding
Hardcover
Number of pages
288