Tools of Total Quality: An introduction to statistical process control - Hardcover

Lyonnet

 
9780412376900: Tools of Total Quality: An introduction to statistical process control

Synopsis

For a long time, quality has been one of industry's main preoccupations. It remains so today. There is some foundation for the statement that there is a 'quality crisis' in Europe, the methods traditionally used in our industries being unable to meet today's demands. Consequently it is essential to look for new directions in which to progress, taking account of the methods for achieving quality that have been developed in recent years. These methods impact on all parts of the industrial enterprise - marketing, manufacturing, research and development, after-sales services. All staff, administrative or technical, are involved. The present book describes the tools that can help anyone who is concerned with the concept of 'total quality'; it will also be a valuable educational aid for students reading for degrees or other qualifications in engineering. P. Lyonnet I General questions and concepts 1 INTRODUCTION: HOW CAN WE ACHIEVE TOTAL QUALITY? This book is concerned with the various techniques and methods of analysis that can be used to ensure total quality in a project. In this first chapter we show the costs that result from not achieving quality, so as to make clear how important a quality-assurance service is to any enterprise. We stress also the involvement of marketing, particularly in laying down specifications for reliability.

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Review

... could become standard reading for most practising engineers in a design production environment and all students of quality. Ray Mellet, Quality News

Synopsis

This text meets the urgent need for a clear, concise introduction to the principles of statistical process control (SPC). The coverage has been deliberately restricted to the essential elements of SPC and the treatment of the subject is direct, practical and well organized. Nothing more than a very basic knowledge of statistics is assumed, making the book accessible to all those involved in quality control from technician level upwards. The book is up-to-date and designed to introduce students and practitioners to the basic concepts of SPC and the main mathematical techniques involved. This book should be of interest to senior undergraduate/graduate production engineer and quality professionals.

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