Two Faces of Trust: The Roles of Calculative and Relational Trust in Work Transformation (Classic Reprint) - Hardcover

Scully, Maureen

 
9780365645450: Two Faces of Trust: The Roles of Calculative and Relational Trust in Work Transformation (Classic Reprint)

Synopsis

Excerpt from Two Faces of Trust: The Roles of Calculative and Relational Trust in Work Transformation

The prospects for transformation depend not only on whether supervisors' levels of trust allow them to share decision-making but also on whether employees trust the entire change project and the required departures from familiar if problematic modes of Operating. Transformation is designed to motivate participation from employees, who may be reluctant to trust the new work practices and reward systems or the managers who champion them, especially if they have long labored under a more authoritarian set of rules. We focus on bottom-up trust as a lynchpin of transformation.

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