Are you a busy manager seeking to improve your skills, but lack the time to do so? "Business Checklists" are a range of clear and easy-to-use guides to best practice in a range of key business areas. They will enable you to take control of your working life, manage yourself and others more effectively and, ultimately, succeed in your chosen field.
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This series offers practical guidance for middle and senior managers. Reflecting best management practice, this book offers point-by-point action checklists for operations and quality management. Each checklist comprises of the following various elements: a general introduction to each topic indicating the checklist's objectives; a definition of the management function or strategy; benefits and pitfalls of each topic; guidelines to a range of modern management techniques; details of additional information for further investigation including useful addresses and secondary reading; do's and don'ts; and "thought starters".
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