Synopsis
Learning what makes difficult people behave in the way they do is the first step in being able to reduce your stress levels and to operate more successfully as a team. This is a step-by-step guide to encourage managers to look for the warning signs and to analyze what it is that makes others tick.
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About the Author
Brian Salter and Naomi Langford-Wood are business and communication specialists, consultants and speakers on the international conference circuit. Together, they have also co-authored over 16 business books.
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Successfully Dealing with Difficult People in a Week (Successful Business in a Week)
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Hodder and Stoughton Ltd, 1998
ISBN 10: 034072076X
ISBN 13: 9780340720769
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Successfully Dealing with Difficult People in a Week (Successful Business in a Week)
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ISBN 13: 9780340720769
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