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Synopsis
The social and professional hierarchies that have existed for hundreds of years are now in the advanced stages of disintegration. Demarcation between different layers in an organization no longer prescribes the type of communication permissible. This breakdown in structure means that we have to be equipped to deal confidently with everyone, even the Managing Director. This handbook discusses topics such as saying what you mean and meaning what you say; developing a personal strategy; building your confidence and self esteem; and determining how you are perceived.
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About the Author
Dr Dena Michelli is a specialist in personal and professional transformation. She works extensively with leaders in commerce and industry, not only through programmes offered by international business schools but also as an independent coach and consultant. She has written extensively and runs seminars and workshops on subjects pertaining to leadership and personal development. She is often quoted in mainstream media on these issues. http://www.denamichelli.com/
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Successful Assertiveness in a Week
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Successful Assertiveness in a Week
Published by
Hodder & Stoughton, 2004
ISBN 10: 0340705469
ISBN 13: 9780340705469
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