This book takes the reader through every aspect of the negotiating process. Negotiation is something that quite a few people have to do but which few have an instinctive ability to complete with the maximum benefit. The author explains how to create the right environment, identify what you (and your opponent) want to achieve during a meeting and details the meeting itself. This book ends with a chapter on evaluating performance.
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Peter Fleming, MA HRM, has over 30 years experience as an International Management Consultant and Principal of PFA International. He is a Chartered Marketer and Chartered Fellow of the Institute of Personnel Development and has trained thousands of negotiators from all over the world.
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