Management development has become a key issue for many companies to ensure that managers have the key skills and competencies required for future strategic development and success in a rapidly changing environment. This text is based upon the design and delivery of programmes to a range of clients and the approach that management learning and development and organization learning and development are the same process or two sides of the same coin. It is also based upon the view that this learning about management and organizations must go beyond the superficial treatment with arrows, boxes and circles on a flipchart to the deeper, more complex underlying processes.
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KEITH PATCHING is Director of the Management Development Unit at Cranfield School of Management. He has been intimately involved with the research for, design, delivery and subsequent evaluation of many of the major in-company interventions which the School has provided for clients. He has worked on programmes for national and international organisations in the public and private sectors, as well as recently privatised organisations facing major changes of direction.
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