Quality Pays: Reaching World-class Ranking by Nurturing a High-performance Culture and Meeting Customer Needs - Hardcover
Synopsis
This book is based upon a major international research study, Excellence in Quality Management undertaken by McKinsey and Company in Europe, the US and Japan and the technical university of Darmstadt, Germany. The study is concerned with the level of quality demanded by the automotive industry from its suppliers. It shows that quality, reliability and competitiveness are essential and that the quality companies are the ones that are successful, profitable and on the road to growth.
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Quality Pays: Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
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Quality Pays : Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
Published by
Macmillan Publishers Limited, 1996
ISBN 10: 0333684842
ISBN 13: 9780333684849
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Quality Pays: Reaching World-Class Ranking by Nurturing a High-Performance Culture and Meeting Customer Needs
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780333684849
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Quality Pays
Published by
Macmillan, New York, NY, 1996
ISBN 10: 0333684842
ISBN 13: 9780333684849
Used
Hardcover
Seller: Robert Fulgham, Bookseller, Idaho Falls, ID, U.S.A.
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Hardcover. Condition: Fine. Dust Jacket Condition: Fine. Fine hardcover in Fine dust jacket. Appears unread. Clean, bright and tight. No writing or other marks. We wrap and box our books for shipping. Seller Inventory # 24824