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Effective Communication (Revised Edition): The most important management tool (Effective¹ Series) - Softcover
Synopsis
Do you use words to their maximum effectiveness, to persuade and be really heard? Listening is maybe the most elusive of the communication skills. Do you hear what people are really saying? You can write, but do your letters and reports really get over what you want and need to say? John Adair offers guidance to improve your natural capacities; he also goes beyond these basics looking at such derivations as: presentations, giving and receiving criticism, communicating and participating in meetings, and communication between departments.
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About the Author
John Adair is an international leadership consultant to a wide variety of organizations in business, government, the voluntary sector, education and health, and has been named as one of the forty people worldwide who have contributed most to the development of management thought and practice. He has written over forty books on leadership, management and history, which have been translated into many languages.
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Effective Communication (Revised Edition): The most important management tool (Effective1 Series)
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