ORGANIZATIONAL BEHAVIOR, 11th edition presents classic and emerging organizational behavior trends and research, making the subject both accessible and meaningful for students. To make the connection between theory and practice, the authors include timely examples, exercises, and high-interest cases. To help students focus and understand the importance of organizational behavior, the authors introduce seven managerial competencies that are essential to being an effective leader or member of an organization. These competencies are introduced early and woven throughout in special features, exercises, and an interactive self-assessment tool.
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"The Learning Content with Competency listings is great!"-- Consuelo M. Ramirez, University of Texas, San Antonio
Using a wealth of real-world examples from well-known companies, this textbook introduces students to the study of organizational behavior. Sample topics include workplace stress and aggression; interpersonal communication in organizations; and managerial and ethical decision-making. Color flowcharts and graphs illustrate the concepts discussed. A
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