Managing Conflict and Workplace Relationships: Module 5 (Managerial Communication Series) - Softcover

O'Rourke, James; Collins, Sandra

Softcover

ISBN 10: 0324152574 ISBN 13: 9780324152579

Publisher: Cengage Learning, 1980

Synopsis

"Module 5: Managing Conflict and Workplace Relationships" uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows us how to manage our own emotions, as well as those of others. Creative conflict, along with harmony and synchronicity in the workplace are issues too many of us have avoided because we simply didn't understand them or didn't know what to say. "Managing Conflict and Workplace Relationships" helps readers to understand conflict and clearly illustrates how to deal with it.

Edition details

• Publisher: Cengage Learning
• Publication date: 1980
• Language: English
• ISBN 10: 0324152574
• ISBN 13: 9780324152579
• Binding: Paperback
• Edition number: 1
• Number of pages: 128