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Workplace Communication for the 21st Century: Tools and Strategies that Impact the Bottom Line 2V: Workplace Communication for the 21st Century [2 ... and Strategies That Impact the Bottom Line - Hardcover

 
9780313396311: Workplace Communication for the 21st Century: Tools and Strategies that Impact the Bottom Line 2V: Workplace Communication for the 21st Century [2 ... and Strategies That Impact the Bottom Line

Synopsis

Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication―for both personal benefit and to the entity as a whole.

Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line explains and simplifies what organizational communication scholars have learned, presenting this knowledge so that it can be easily applied to generate tangible benefits to employees and employers as they face everyday challenges in the real world.

This two-volume work discusses internal organizational and external organizational communication separately, first explaining how communication functions within the confines of a modern organization, then addressing how organizations interact with various stakeholders, such as customers, clients, and regulatory agencies. The expert contributors provide a thorough and insightful view on organizational communication and supply a range of strategies that will be useful to practitioners and academics alike.

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About the Author

Jason S. Wrench, EdD, is associate professor in the Communication and Media Department at the State University of New York at New Paltz.

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Ph.D., Jason S. Wrench
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ISBN 10: 0313396310 ISBN 13: 9780313396311
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