Argues that quality customer service is a competitive edge, tells how to evaluate service quality, and suggests techniques for improving quality
"synopsis" may belong to another edition of this title.
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Destination, rates & speedsSeller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 41052768-6
Quantity: 1 available
Seller: Books From California, Simi Valley, CA, U.S.A.
paperback. Condition: Very Good. Seller Inventory # mon0003727350
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Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if youâre not satisfied with purchase please return item for full refund. Ships via media mail. Seller Inventory # OTV.0312141300.G
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Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # P09B-03420
Quantity: 1 available
Seller: More Than Words, Waltham, MA, U.S.A.
Condition: Very Good. . . All orders guaranteed and ship within 24 hours. Before placing your order for please contact us for confirmation on the book's binding. Check out our other listings to add to your order for discounted shipping. Seller Inventory # WAL-U-3g-01814
Quantity: 1 available
Seller: HPB-Emerald, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_431818823
Quantity: 1 available
Seller: HPB-Red, Dallas, TX, U.S.A.
paperback. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_379787465
Quantity: 1 available