Synopsis
A concise guide to Operations Management within service organizations - the sector which interacts with and delivers services to customers. The book introduces tried and tested techniques and explores influencing factors which can affect situations, and the CD provides case studies.
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About the Author
J. Nevan Wright is a Principal Lecturer in Management with the Auckland Institute of Technology, New Zealand.
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Search results for Management of Service Operations
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Management of Service Operations (Book & CD Rom Pack)
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Management of Service Operations (Book & CD Rom Pack) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780304705283
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Management of Service Operations (Book & CD Rom Pack)
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780304705283
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The Management of Service Operations
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-H-028-1845
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The Management of Service Operations
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Library sticker on front cover.CD missing. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9780304705283. Seller Inventory # 7080476