Stories at Work: Using Stories to Improve Communication and Build Relationships - Hardcover

Terrence L. Gargiulo

Hardcover

ISBN 10: 0275987310 ISBN 13: 9780275987312

Publisher: Praeger, 2006

Synopsis

Terrence Gargiulo boldly states: "If a picture is worth a thousand words, a story is worth a thousand pictures." One of the most ancient forms of communication, storytelling is now being recognized as a powerful tool in business and other facets of life. Gargiulo argues that stories are fundamental to the way we communicate, learn, and think; they are the most efficient way to store, retrieve, and convey information. In "Stories at Work", he demystifies how and why stories are so effective, and demonstrates how stories can be applied in organisations and in our personal lives to influence behaviour, persuade, entertain, solve problems, effect change, generate creativity, and promote shared understanding. Gargiulo defines several key functions of stories, including "empowering the speaker," "negotiating our differences," and "promoting healing," illustrated through dozens of colourful examples. Step-by-step exercises and instructions provide readers with the tools to: discover their wealth of personal experiences; transform their experiences into resuable stories; develop an indexing scheme for retrieving stories; and employ their stories in a variety of settings. Ultimately, "Stories at Work" offers readers the opportunity to develop a repertoire of stories to enhance their communication skills and develop dynamic, productive, and effective relationships.

About this title

Review:

"Gargiulo is a speaker, author, organizational development consultant, and group process facilitator from the San Francisco area. Based on a belief that stories are fundamental to the way people communicate and learn, he offers managers and business leaders a practical guide to using stories to improve communication and build relationships in the workplace. The text includes discussion about three areas where stories play a vital role--communicating, managing, and leading--followed by processes, tools, and exercises for using stories to influence behavior, negotiate differences, persuade, entertain, solve problems, promote healing, effect change, generate creativity, and promote shared understanding." - Business Digest January 2007:: Reference & Research Book News

About the Author:

Terrence L. Gargiulo is an international speaker, author, organizational development consultant, and group process facilitator, based in the San Francisco area. A recipient of Inc. magazine's Marketing Master Award, his clients include General Motors, Merck, Raytheon, Coca-Cola, and the U.S. Coast Guard. A regularly featured speaker at conferences of the International Society for Performance Improvement, the American Society for Training and Development, and the Academy of Management, he is the author of Making Stories (Quorum, 2002) and The Strategic Use of Stories in Organizational Communication and Learning, and co-author of On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace.

About this edition

• Publisher: Praeger
• Publication date: 2006
• ISBN 10: 0275987310
• ISBN 13: 9780275987312
• Binding: Hardcover
• Number of pages: 184